How do I cancel or make changes to my order?
Want to cancel your order? Maybe we can help you adjust things instead. Have a design, billing or shipping adjustment? You can make these changes without having to cancel the order. If you reach out quickly enough, your order will most likely not be delayed.
Learn how to update your artwork here.
Learn how to update your shipping address here.
Learn how to change your shipping method here. (Options are: Local Pick Up in Austin, Texas; Standard Shipping; Priority Shipping; and Expedited Shipping)
Learn how to change your billing address and payment method here.
Learn how to add/remove items from your order here.
Still want to cancel your order? We are sorry to see you go...
- Respond to your confirmation email as soon as possible requesting that your order is canceled.
- If your order has not been produced yet, we will cancel it, issue a refund, and email you confirming your order cancelation. If your order has already been produced, we cannot cancel or refund the order.